Privacy Policy

Last Updated: July 30, 2026

BHVD Labs (“BHVD Labs,” “we,” “us,” or “our”) operates TheIceSack.com, The Ice Sack application, products, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, purchase products, create an account, communicate with us, or use our services.

Information We Collect

We may collect:

·       Name

·       Email address

·       Telephone number

·       Billing and shipping information

·       Order, reservation, return, and warranty history

·       Account information

·       Customer communications

·       Product registration, serial number, or lot information

·       Device, browser, operating system, IP address, and approximate location information

·       Website usage and interaction data

·       Referral, campaign, and advertising information

·       Marketing preferences

Payment card information is processed by payment providers and is not stored directly by BHVD Labs unless otherwise stated.

How We Use Information

We may use personal information to:

·       Process orders, reservations, and payments

·       Fulfill shipments

·       Provide customer support

·       Manage returns and warranty claims

·       Communicate regarding orders, products, and services

·       Improve our website, products, and customer experience

·       Detect fraud and security issues

·       Measure website and advertising performance

·       Send marketing communications where permitted

·       Comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies for:

·       Website functionality

·       Analytics

·       Advertising measurement

·       Audience creation

·       Fraud prevention

·       Security

These technologies may collect information about device type, browser, IP address, pages viewed, interactions, and referral sources.

Information Sharing

We may share information with service providers that support:

·       Ecommerce operations

·       Payment processing

·       Shipping and fulfillment

·       Customer support

·       Email and SMS communications

·       Analytics

·       Advertising

·       Fraud prevention

·       Legal, accounting, and professional services

We do not sell personal information for money.

Certain advertising-related disclosures may be considered “sharing” or “targeted advertising” under some privacy laws.

Your Privacy Rights

Depending on your location, you may have rights to:

·       Access personal information

·       Correct personal information

·       Request deletion

·       Request a copy of your information

·       Opt out of certain sharing or targeted advertising

To submit a privacy request:

support@theicesack.com

Security

We use reasonable safeguards designed to protect personal information.

No method of storage or transmission is completely secure.

Contact

BHVD Labs

support@theicesack.com